Home United States Indiana SEPHORA inside JCPenney

SEPHORA inside JCPenney

2415 Sagamore Pkwy S #52, Lafayette, IN 47905, USA

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Detailed Information

Place Types Clothing store
Address 2415 Sagamore Pkwy S #52, Lafayette, IN 47905, USA
Coordinate 40.39354,-86.851973
Website https://www.sephora.com/happening/stores/lafayette-jcpenney-at-
Rating 3.4
Compound Code 94VX+C6 Lafayette, IN, USA

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Reviews

Hannah (08/19/2020)

I've been in here maybe twice. Both times completely ignored. I wandered around until I found what I wanted. Which took forever. Honestly if you plan to shop here, plan in advance what you want because you won't get any help from any staff.

Michelle Bryant (03/05/2020)

I was very disappointed with my experience today. I needed help and had questions, no Sephora staff were available because they were on a break. When I asked for a sample of something specific so I could try it I was told to wait until the staff came back from lunch in half an hour. I still bought the items I came in for (over $100 purchase) even though service was poor and no samples were offered. I also have over 500 rewards points but there were no items available for me to choose from. This is not the first time this has happened to me, it’s just the first time I’ve chosen to say something.

tammy troxel (11/24/2019)

I love makeup. Service was excellent!

Alma Cantrell (09/24/2017)

It was crazy busy in there they were having an event and not enough staff for the amount of customers that were in there. I waited for assistance for 1hr 30 min the girls just kept walking past me every time I asked for help with a color match. I got very upset went outside called back in to speak with a manager she was very pleasant and did explain that there was an event going on and had more staff coming in. I told her I would be back in an hour or so as I had an appointment to go to. I went back the assistant manager got me matched with the correct color I needed and the manager did apologize for the inconvenience. I'm giving 4 stars as I was treated well after I spoke with management, hopefully corporate will help with staffing during events so customers are helped more quickly during an event as this.

Doodlebob. (03/20/2018)

They are very helpful and if you really need help just go up to them and ask. People aren't mind readers so don't get mad if they accidently ignore you they are doing their job and just zone out sometimes. Their store does gets somewhat messy but that's because people destroy the samples or steal the testers. They have just restocked recently so that's good.

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