Fifth Third Bank & ATM

Not very knowledgeable. I don't bank here and was told I can't get a cashier's check. That's understandable. But the teller sent me to Walmart saying they will. Well they don't. If you're going to make recommendations, be accurate. I don't like going into Walmart if it's not necessary right now. And this was unnecessary.

I have been with this bank for 25+ years with a business checking account that had over 25,000 in an operating account. The bank placed a block on the account because they misplaced paperwork and could not locate our signature cards. No letter, no phone call, no email, nothing informing us that they were going to place a block. When we contact them after receiving bounced check notices it took them 4 days to get it resolved and many hours of our time. It was as if they simply did not care that they stopped our business operations. Nick the manager was nothing more than an individual that made excuse after excuse. And his supervisor was never available to talk with and messages were never returned. I simply would not recommend this bank to anyone after this experience.

Easy set-up, friendly people. Would give 5 stars except that they are not responsible during COVID by wearing their masks incorrectly.

My son just opened his first checking account. He was very nervous & was afraid he had made an error with some of his information. I just had the pleasure of speaking with Kendra...she has the best customer service I have encountered in a long time!! Thank you from a concerned teenager and his mom!!

I love banking here but this particular branch never answers the phone. I have called numerous times and never got an answer.