Chase Bank

There was an issue with one of my documents (my fault) and while explaining this, the teller went out of their way to make it clear how wrong I was and how unwilling they were to help. I'm sure this doesn't reflect the entire staff but it illustrates the conduct that Chase sees as acceptable as this is the second time in two visits I have left with the same impression.

Very nice staff, and as with many banks you will likely 'get to know' a few tellers who will always remember you and seem interested in talking. Very friendly. Beyond typical teller services, they have a very small office for dealing with more complex problems (2ish employees at most). However, as with the tellers if you ever have a problem these employees always seem to be kinder than most banks, more personal and always resolved my issues. My only complaint is that often times - more often than not - they didn't have enough tellers working. Given the different types of services offered, and how long some take, one to two isn't enough (sometimes one teller works the window and inside simultaneously). So Chase, hire some workers, put more Americans to work and help out your great employees at this bank!

The atm didnt work I had to repeat to the teller lady that I needed to withdraw from my account 4 different times she was clueless and took over 20 minutes to do a SIMPLE withdraw

They never have employees working there. There always a line and the ATM never works. I’mnThinking about changing to another bank.

I came here to open new account with them two days in Town. Botu of the times they weren’t able to open account. Neither they had time to open the account, nor they were about to close because we came in 20 minutes before they were close.