Starbucks

This location is consistently closed hours earlier than their listed store hours. Today they were supposed to be open until 8. I loaded my Starbucks card and drive halfway across town, and at 5:30, the drive thru was blocked and doors locked. Baristas inside refuse to answer the phone. ud83dude21

Going through the drive thru. You have to have patience. The staff is so friendly, they help you pick a coffee. Just the way you would like.

Hardly ever have a long wait! I love this Starbucks location! Staff is always bubbly

I’m not sure what the deal is with this location. I ordered a drink and had to wait 25 minutes before I had to leave. The employees are nice, but seem to favor other customers. I literally sat and watched numerous customers be served their drinks before me although they arrived after me. Not sure how that happens, but I started to figure out these were college kids and the barista favored them over others. After I kindly asked the barista if my drink was made, she rudely replied, “Ugh yeah, it’s coming, then continued to make a snarky remark about my patience.” After that, a guy had come in and was obviously a friend of the barista. She immediately made his drink while several others were patiently waiting. One younger, college couple arrived 15 minutes after me, ordered 4 sandwiches, 2 lattes and somehow received their full order before me. Case and point... You’re Starbucks and people expect the best from you. I’m not sure who the managing partner is but this location has some serious issues with customer service. I’ve visited Starbucks all over the US, Canada and abroad. This was by far the worst and needs some serious work.

They tend to mess up my same drink alot, and I always order the same drink every single time I go to Starbucks & it's always to the one on Lincolnway and Bittersweet in osceola... y'all can do better! I love Starbucks otherwise and the customer service is amazing, just wish they would get my drink right. Also I went on national coffee day and ordered threw the app and was supposed to get a free drink or the 150stars for that special promo and never recieved the stars or a free drink in my account/on my Starbucks card, so I'm very disappointed.