Kozon Plumbing & Heating

Awesome company with awesome people! My sister needed a new water heater and they were very responsive and got it taken care of quickly! They wore masks and were very professional and friendly. I can't say enough about this company and I would definitely recommend them!!

He came on time and was friendly and professional! Good guy!

Geothermal was acting up and producing cold air. Called Kozan and they had a technician, Jason, just finishing a job nearby and sent him. A short time later Jason arrived. He was very professional and even put shoe covers on before entering the house. The situation was explained to him and he discovered the cause right away. He explained the problem and was carrying the part I needed. The geothermal was fixed in a short time and has been working great.nAfter explaining the bill, I was able to pay it on the spot via his computer. Great response, great technician, and good service. I highly recommend this company and Jason..

Called ahead of the appointment to confirm the time. Showed up exactly when he said he would and completed the job in a timely manner. While these simple little items all may seem to be what a customer should hope for and expect, my experience tells me that these behaviors seem to be less frequent than they should be. I applaud Kozon and Jeremy for knowing what customer service is these days.

Professional, fast response time, diagnosed problem and fixed within an hour.