Avilla Motor Works Inc.

The original company that was suppose to tow my car (Parker) didn’t show up within the correct time. Unfortunately the authorities called and had my car towed since it had been sitting for two hours. I was so frustrated and upset thinking my car was on its way to the repair shop. When I was contacted and told by the repair shop that the tow was there and my car was not, I had to call the police to locate my car. Not being from Avila I didn’t know why my car was towed nor where my car was towed too. The police officer that had stopped to check on me earlier, notified me the car was towed to Avila Motor Works. I showed up distraught after a very emotional day and exhausted from my physical job in addition to concerned about getting to a medical appointment for a treatment I needed for my illness. I had only the co pay cash for my treatment on me. The staff at Avila motor works, immediately helped to calm me down and work with me to get my car back and to where it needed to go (A shop all the way in Ft Wayne). I was beside myself with the kindness they showed me. They also allowed me to use a card instead of the cash I had on me so I was able to have the cash needed for my treatment co pay. I am so grateful that there is good people in this world who despite the darkness can still shine light. I look forward to working with Avila Motors on any future towing needs I have. I feel blessed the lord put this group of individuals in my path today.

Jeff the owner of Avilla Motor Works, was very professional and prompt to come to our rescue in moving a tractor. Also one of his staff Corey also did a wonderful job, of contacting the owner on a Saturday afternoon. To rescue this forgotten relic, in a buddy's back yard. Jeff did indeed deliver the tractor to a mechanic. So that it could be worked on, traveling over 78 miles round trip to help us out.nJeff and his staff are to be relied on, and trusted in offering a caller such as myself. The upmost in respect, and not treated unfairly in the price to tow our tractor. Thanks for being there when we needed you Jeff, and thanks to Corey for being professional and understanding over the phone. When things needed to be dealt with promptly, and before the rain that was coming to spoil the move. Which would have caused the tractor to have to set longer to be towed. Your staff and you Jeff, have an amazing Tow business. Thank-You!

I have been a customer since the business opened on day one-23 yrs ago I now live 45 minutes away and would not even begin to consider having anyone else work on my vehicles. AMW is honest, up front and professional in everything they do. They communicate with me every step of the way so there is never a big surprise bill waiting. They stand behind their work. They have never given me any reason to be disappointed. Jeff and his mechanics literally saved our family’s lives several years ago. We were going on a long road trip and we had our van in for an oil change and a quick “once over” inspection before we left. They found a tie rod end on the front was moments away from breaking and we were able to have it replaced before leaving. Can’t imagine what devastating accident we could have been in if they wouldn’t have been so thorough. AMW is a business that still practices honesty and integrity.

Surprisingly arrogant and overpriced. I see they coerced friends to leave positive reviews. No way that's true. Was rude from the time I walked through the door.

Everyone was very nice! Called with an estimate and that was exactly what the bill was. I will definitely use them again! Thanks Avilla Motor Works!