Mobile West

Super friendly. Super helpful. They take their time with figuring out what you’re looking for. This is the second time I’ve come for services (different car). Great place

Overall pretty disappointing experience. I was quoted $1400 for all the work that I wanted to get done on my work van (new stereo & car alarm). Was told it would take 1 full day. Long story short they changed the price to $1650 and it took 3 full days spread out over two weeks.nn1. Poor communication:nnI was told it would be a full day of work and made an appointment to drop it off. Dropped it off first thing in the morning (8:55am) expecting it to be finished at the end of the day (6pm)...5:30pm rolls around and still haven’t heard anything...I call in for an update and they tell me “sorry, we’re a bit short staffed today and it will be done tomorrow” okay, I understand that, no problem. 5pm the next day comes...no call... I call in and they say “sorry, we couldn’t get a specific part for your vehicle and it’ll be here next week” Why didn’t younmention that yesterday? Waited 7 days for them to call me back with the part and scheduled the stereo install. Again, dropped it off at 9am waiting untill 5:30 to call in for an update (throughout this whole process they never called me once with an update; I always had to call and check in).nn2. Price change without notifying mennWas quoted $1400; they changed the price by +$250 because “they had to use a nicer alarm” why didn’t anyone mention that to me before it came time to pay the bill? They said “oh sorry, we had to install the alarm with remote start because your vehicle is too new” The remote start wasn’t even working “oh it’s not?” “must be a software issue, schedule an appointment and we will fix it” You mean come in for a fourth day?nnOverall would not recommend this shop.

I live just a little outside of Tacoma , wa. Check around for an Alpine dealer and installer in my area, closet one was Mobile West in Portland said Alpine.nnSo, Mobile West re-fitted my Silverado with an Alpine Navigation and stereo, backup camera and an alarm system. I came out awesome, went from tiny screen to large screen and maps you can read. It was worth the drive for the results and the price was very reasonable.nnAfter 2 yrs ,had a false alarm problem with alarm that they solved right away at no cost.nnRecently, Mobil West re-fitted my Rubicon with an Alpine Navigation and stereo, backup camera, another awesome job.nnI am glad I went to them, I got the best price , workmanship and warranty.

Made an appointment the day before to get my windows tinted. Quality work and friendly staff. Was given a loaner, given a choice between automatic or stick. Stick of course! dropped off my 4Runner, 6 hours later I went and picked her up. Easy peasie!!

Peter and the gang were able to help me with exactly what I was looking for within my budget! My auxillary lights look and function great, and my sound went from standard to amazing. Anyone interested in getting work done here, I would absolutely recommend you pay them a visit. No gimmicks, no tricks, just straight professionalism and good work within your budget. Thanks guys!