Map
Detailed Information
- Place Types Car repair
- Address 11009 W 133rd Ave, Cedar Lake, IN 46303, USA
- Coordinate 41.3769192,-87.4686073
- Website http://www.tomandedsautobody.com/
- Rating 4.7
- Compound Code 9GGJ+QH Cedar Lake, IN, USA
Photos
Reviews
What great service!! Thanks Jose for helping with the clip on my jeep. Much appreciated in a world where customer service is everything. A+++
Awesome body shop. They people that work and run the place are awesome! Make this your first choice for auto collision repairs.
The customer service is fantastic here. They provided an estimate to do the work and then found the damage to be a little bit more extensive than initially thought. Rather than jacking up the price, they did what needed to be done for the estimated price. The manager, John, said they'll do the right thing and fix it right and treat me how they would want to be treated. That is how you create repeat customers! The quality of the work was spot on as well. I had a difficult color match and the work was imperceptible. A great experience.nnUnfortunately I had to edit my review. To be clear, the decreased review has more to do with the service I received (explained below) rather than what is outlined above. The original work that was done was for rust repair, and I understand that such work isn't warrantied. However, after only a few months the rust started bubbling back through. I went in to the location to ask about getting it fixed by having the metal cut out and the proper repairs made. After speaking to an individual on a Friday (who assured me that they would call me on Monday with an estimate), I never heard from them again. I went to another Auto Body place who performed the metal replacement and more for a little more money than what I was charged originally. It's unfortunate that the lack of response soured my view.
Friendly, professional staff that kept me updated throughout the repair process. Wonderful customer service. Absolutely terrific!
Excellent service, very fast, sms updates so I was informed every couple days off their progress. They ended up finishing two days earlier than estimatednnHighly recommended!
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