Map
Detailed Information
- Place Types Car repair
- Address 914 N Main St, Crown Point, IN 46307, USA
- Coordinate 41.4267349,-87.363646
- Website https://stores.advanceautoparts.com/in/crown-point/914-n-main-s
- Rating 4.1
- Compound Code CJGP+MG Crown Point, IN, USA
Photos
Reviews
If there is one thing that has been lost in this business, is experience and knowledge. It has always been the mantra that you find the old guy in a parts store to speak with because more than likely you will get the knowledge needed to get the correct part and the associate will know what your working on. Unfortunately the narrative has changed from adequately staffing with knowledgeable people to filling the position with someone who can breath air and input information into a computer in hopes that you will get the right part to complete the repairs. That is unfortunate.
They screwed up, they took care of the problem, they were apologetic, and went out of their way to make sure the experience was improved.
I ordered an online oil special with filter. Went into store and he pulled my order but the filter was not there and my receipt said nothing about a filter either. I showed him the add that I clicked on and he said, So. Great manager you have there Advanced Auto.....
Service was good and the prices are on par with the other big parts retailers. It's best to compare prices online before going in.
My number one place to go for auto needs. I use the perks to get $20 off my next shopping experience. Helpful employee to answer most of your questions. If they don't have something in stock it gets ordered so you can have it the next day.
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