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O'Reilly Auto Parts

1115 E Commercial Ave, Lowell, IN 46356, USA
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Reviews
Craig Shipley (11/11/2020)
John at this location is a great over all guy! I had an issue and he spent a couple hours in the rain in the parking lot helping me diagnose and fix it. I couldn’t say enough about ugh about him!
rockinron98 (09/09/2020)
In and out quickly with no problems. Courteous staff.
Katie Helgesen (04/18/2020)
Nick was very friendly and helpful. He knew what I needed just by what I was carrying in my hand as I walked through the door.
Eric Howarth (05/22/2019)
Day time manager is completely clueless. I came in to have my rotors resurfaced and he said nobody knew how to use the machine but someone would be there the next day to do it. No big deal. So I left them overnight and when I came back the following day they tried giving me the wrong rotors. Went back again and they tried giving me 1 resurfaced rotor and 1 untouched rotor. One more day later i finally got them and the manager said he did them himself. I asked what business he had going anywhere near that machine if he didn’t know how to use it. Of course, he said he never said he didn’t know how to use it ( then why would I leave my rotors overnight?).nnHow come during any given day shift there are 6 people working, but nobody can turn a rotor? This store definitely needs some training and possibly some new management.nnI will say the night manager was very helpful and tried the best he could to make it right, but I won’t put up with some moron messing with my brakes when he doesn’t know what he’s doing.nnAnyways. 3 days my wife goes without a car, me being called a liar to my face, and him putting my family in danger is plenty reasons for me to never spend another dollar in that store again.
Laura Lee (09/03/2020)
Very courteous friendly and helpful
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