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Public Storage

4001 W 37th Ave, Hobart, IN 46342, USA

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Detailed Information

Place Types Storage
Address 4001 W 37th Ave, Hobart, IN 46342, USA
Coordinate 41.5493701,-87.3089482
Website https://www.publicstorage.com/self-storage-in-hobart/1331?pid=p
Rating 4.7
Compound Code GMXR+PC Hobart, IN, USA

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Reviews

B Curry (10/21/2020)

Lauren has been incredibly accommodating since I rented my first box a few months back. I've used storage all over the country for my business and Lauren's customer service has gone above and beyond. I called the office for an additional space very last minute and she was able to coordinate with me from out of state by walking me through completing an online rental. My space was ready when I arrived and Lauren was there to show me my new unit as soon as I arrived back at the location. I've always been greeted with a smile and friendly attitude which is hard to come by for the younger generations and she has made me feel like a valued guest each time. I highly recommend this representative if you value good service such as this.

Mikaela Rose (11/17/2020)

They have a good selection of moving supplies if you want to avoid the big stores and lines. The office help was friendly and had good suggestions. I just came in for plastic wrap but if I need anything else I will be back

Brenda Jones (11/27/2020)

Loren helped my mom and me get a storage. Good service we always use public storage for many years good prices and nice. We Got $1 promotion

Terri Clark (07/31/2020)

I agreed with Lauren that I would give an honest review of her customer service. I have my space for over 10 years now so I had seen it all. So there is a lot to know but that isn't the question at hand. Considering just customer service alone is why I gave 5 stars. The staff dont got control over policy but attitude they do. If you follow the rules and handle you're business you will have a good experience. Lauren made sure to know my name and always waves to me when I seen her outside at my unit. I need help I can call and she will come outside to help me. I have never felt like a burden even though sometimes I do need help due to a disability. It's easy young people to seem like your bothering them but Lauren has went out of her way to get to know me and is nice even if I'm late on my payment. That's why she's 5 stars!! Yes nothings perfect you can't pay over the phone there's a extra charge and yes they do call call call if you don't pay that rent but like I said don't create yourself problems just follow the rules and you'll be treated right! Thank you Lauren for everything!! God bless

Kyriakos K (07/12/2020)

I have had units at several PS locations in the area and had all great experiences so far. I have 3 units at the Hobart location. Lauren and Michelle have both been a huge help and really raised the bar on customer service. I visit my spaces daily and its also easy to tell the facility is well looked-after. The location is convenient too! Glad I found the place.

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