Map
Detailed Information
- Place Types Storage
- Address 3651 W 4th Ave, Gary, IN 46406, USA
- Coordinate 41.6034352,-87.3828753
- Website Unknown
- Rating 3.4
- Compound Code JJ38+9R Gary, IN, USA
Reviews
They never answer the phone.
They cant find my vehicle
Staff was very friendly
Staff went out of their way to help. Very pleased with visit.
If I could give them zero stars I would. Completely unprofessional to say the least Eddy V. Who works the front quoted me at $180 after reading over my police realease form that cost $50 to get by the way. They don’t take cards so I went to get it out of the atm and paid the $2.75 charge no problem. I come back to retrieve my vehicle ready to give him the $180. He says oh no my mistake it’s $450.00. So I ask to speak to the manager Stan. He says that it was Eddy’s error and although he could not make any adjustment in the price; if I wanted to come get the car a day late that he would still only charge me $450. Which to be clear is an ADJUSTMENT! I do not recommend them whatsoever for anything and the Gary Police Department need to look into getting a new towing service. As well as check the people who work to notify people that their stolen vehicle has been recovered. I’m beyond disgusted with this entire company and process. Do Better! You do not treat people especially customers this way. -5 stars and if you ever have to deal with them I pray to God you don’t experience half of the headache and aggravation I did.nn#WorstTowCompanyEvern#ChicagoPoundHaveMoreUnderstandingn#shamefuln#DOBETTER
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