Sauers Buick GMC

I was searching for a specific car make, model, and color. I found it at Sauers, and I'm so glad I did. The process couldn't have been easier. Everyone I dealt with was incredibly nice and professional. I'm in a different state, and I was able to complete the entire buying process over email and the phone. The finance department even found me a loan with better interest than the preappoval from my bank I was planning to use.nnPlus, they were able to deliver my new car to me. I'm thrilled with my new car, and I can't get over how easy the whole process was.nnI've definitely had times in the past sitting in dealerships for hours, dealing with rude sales people, having certain cars pushed, getting back and forth answers, etc. This was the opposite of that and just an overall great experience. I'd recommend Sauers to anyone. Thanks again!!!

It was an awesome seamless experience. They are nothing but pure professionals. I am very impressed with the service that I received. I will definitely be going back!

Rhonda the controller doesn’t make calls back because she knows I’m an upset and mad customer due to the service department not being honest and acting on what they say their about, but she’ll respond publicly to reviews on here and lie straight through her teeth so that’s why I’m leaving this review. Not to mention how the service department makes stuff up to get more money to “fix” your vehicle when those things weren’t really fixed on it. A different dealer was surprised after I told them some stuff that was “fixed” because they didn’t appear to be new parts.nnI’ve had my vehicle in there multiple times (4 times to be exact) to be serviced because of an issue with my car chugging, engine light coming on, and acting up in general. They’ve had my car for a total of 2 months all together combined with all the days they’ve had it and each time I’ve come in to pick up my “fixed” car, it was never fixed when they assured me it was and then proceeded to ask me for payment. Now I totally understand paying for things is necessary because nothing in life is free but here I am, after 4 times of my car being “fixed”, my car does the same thing and I’m out almost a grand worth of repairs that didn’t need done. I then took it to autozone the same day I picked it up after being “fixed” and they were able to get the codes my car was giving and what would you know?!?! IT WAS GIVING THE SAME CODES THAT MY CAR HAS BEEN THROWING SINCE THE BEGINNING OF THEM “FIXING” MY CAR! They told me this last time that they figured out what the problem was and then they fixed it, but when I get there to pick up my car, they suddenly changed their minds and said no, it’s still acting up so give us a little more time. Then they call two days later and say “we know your car acted up on us after fixing what we thought was the problem and told you to wait on picking it up, but no we decided that even though you car acted up after we fixed what we thought was needed, it was fluke and your car is fine. No other work is needed.”nnThen I take it to a different dealership after Brad the service manager and Joe wanted to lie to me straight to my face about all the stuff with my car. Not to mention they won’t directly tell me that the new damage to my car wasn’t from them. There’s damage to my vehicle that was never there until I picked it up from them. They claim to “look at cameras” but the time is never Convenient for them to do so. I will not ever tell someone this place is a good place to get their car serviced. ABSOLUTELY NOT.

Reasonably priced and the service was fast. The gentleman was polite and courteous

Purchase experience was seamless and excellent. George provided pre-sale guidance essential for my out-of-state acquisition.