SEPHORA inside JCPenney

Worst experience no one around to help. As a Rouge member or just as a customer I find it very rude especially when you’re trying to find the right foundation. I can assure you I will never go back, I’ll take my business to Ulta.

I had such a great experience. June was very knowledgeable, and helpful with my needs. Her amazing personality and enthusiasm was incredible. She is the reason I will return.

This store NEVER has anything stocked, staff is incredibly RUDE and not knowledgeable about the products they carry! You're better off going to Ulta or making a trip to Albuquerque!!!

Worst customer service!!! 3 employees working and every single one avoided us at all costs. After avoiding us they decided to sit/gather around and converse. My daughter and I walked out and I can assure you I will never go back.

This Sephora gave me one of the worst shopping experiences. My sister and I were followed immediately as we entered the store. The two sales reps were so rude as they watched our every move. At one point one of the sales reps asked if my sister pocketed a product when she put her phone in her back pocket. After that incident, they continued to stay on either side of us. Us just trying to shop and view the products we became very paranoid about our moves. Not only was this little establishment profiling us the quality of the store was poor as being a frequent Sephora shopper I’ve been to better ones. Save your money and head to Abq or go across the street to Ulta. Also apparently if your two brown women with big jackets (bc it’s chilly outside now) make sure your hands are seen at all times. Or the sales reps will be in your personal bubble the entire time making false accusations about shoplifting. How are you going to work at Sephora and act as a security guard when you're there to sale ME make up. Pathetic.