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Starbucks

1401 S Reed Rd, Kokomo, IN 46902, USA

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Detailed Information

Place Types Cafe
Address 1401 S Reed Rd, Kokomo, IN 46902, USA
Coordinate 40.470403,-86.108478
Website https://www.starbucks.com/store-locator/store/12611/
Rating 3.9
Compound Code FVCR+5J Kokomo, IN, USA

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Reviews

Ayanna Smith (12/03/2020)

Terrible customer service! The worker got an attitude because I asked for Light roast coffee. She said that they only had medium roast at the time. I’m thinking, isn’t this Starbucks? When do you run out of coffee? Can’t you make more? You want good customer service, go to ChikFilA! They aim to please! I won’t ever go there again! Don’t go there!

karen groninger (05/23/2020)

Waited in drive thru line 15 min before we got to the corner of the building and speakers to order. A gal comes out of a side door and said they close at 6 and the truck 5 vehicles in front of us was the last one being served. I will no longer support Starbucks but rather a locally owned coffee shop that still has customer service an work ethic in mind. I called to speak to a manager ....not available nor would they give me an upper managers number.

Charles Rachor (07/17/2020)

Wait time wasn't bad, but we ordered egg bites as part of our order and received some kind of bacon and egg sandwich. It wasn't the gluten-sensitive item ordered, and by the time we realized it, we were already on the highway again. Completely not the item ordered. Safety and cleanliness guidelines were ok.

Auriel Imbriaco (07/28/2020)

I’ve been in town for going on two weeks now and I have been stopping at this Starbucks almost everyday! The best day is when Noah is working the drive thru! He just sounds so friendly and nice it really brightens up your day! Best part of this work trip in Kokomo!

J. B. (06/26/2020)

Absolutely ridiculous experience! I waited in line for 40 minutes, never once did they say sorry about your wait. She was not very friendly at all. The worst part, my $6.15 drink was terrible!! Not sure if the person was new or what. But it was so watered-down, with not much flavor at all! I waited at the window for another five minutes so I know it was made fresh. How can the other places make them so quickly but this Starbucks takes an unacceptable amount of time!

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