Courthouse Club Fitness - South River Road

The poor communication skills, and lack of understanding during desperate times is upsetting and sad. Would not recommend this gym , due to the lack of empathy for clients.

I have been playing racquetball and working out at Courthouse Fitness for almost 36 years and it’s a great place to visit and exercise!

When I signed up I was told if I signed up RIGHT NOW I would be just before the policy changed and would not be charged an annual fee, just my sign up fee and my monthly fee. This is why I signed up that day. Well one year later they charged me the annual fee. I spoke with the manager who (rudely) informed me that none of his employees could possibly have said that, they all know better so I made it up. He refused to do anything at all to make it right. Apparently when you run your card the first time and sign for it (like any other card transaction) they sneak terms and conditions in there. When this was brought to my attention I spoke with the manager about how there was nothing on screen or verbal informing me of this. The manger basically said that was not his problem then offered to start my 3/mo cancellation process. Basically, they proved to be dishonest and rude. I was a member for over a year, never missed a payment or did anything at all to prompt this rudeness. When I went to the manger I was polite and confident they would correct the issue and things would move on like normal.

Live this place, good equipment and never crowded

Amazing gym. Every machine you could need + a swimming pool + lots of classesnLove spending time there