Olivia's

I have been shopping at Olivia's for the past 3 to 4 years and the staff and owner are absolutely amazing and continuously helpful whenever I am in need of anything. Amazing customer service just the way it should be

I was incredibly disappointed with my experience at Olivia’s in Salem. I brought my daughter to Salem with a friend to celebrate a birthday and do some shopping. We had some glasses we received as a gift at a location before we entered Olivia’s. I felt uncomfortable carrying the glasses entering into the location and quietly asked my daughter for her glass so I could place my glass and hers into my purse. The store was empty and super quiet so I whispered. After that, the staff starting following us around and treated us like we were thieves. I was so disgusted and appalled. I was trying to be respectful and was being treated like a criminal. We had intended to purchased some high priced items, but after being followed like a thief decided to purchase our items there and will go to Nordstrom’s in Portland where we are treated with respect. The staff was so condescending and rude. I understand there is an issue with theft regarding the homeless issue in Salem. I however do not fall into this category and if they looked twice could tell by the way I was dressed. Look at your surveillance video and you can see I was trying to be respectful and put away my personal belongings. I WILL NEVER shop at this location and WILL NEVER endorse your store in any regards other than judgmental, rude and unwelcoming. I would rather spend my money at Anthropologie, Nordstrom, Neiman Marcus and many other local boutiques in Portland who do not treat high paying customers like trash.

Wonderful clothes and the staff are so sweet and helpful!

Always something Beautiful to see and Buy!

Very pretty clothes and wonderful staff. It's a pure pleasure to go shop in this store.