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Rochester Boat Company LLC
Rochester Boat Company LLC
Rochester Boat Company LLC
Rochester Boat Company LLC
Reviews
Jack Reffett (09/15/2020)
I had an amazing experience here. They had amazing customer service and great quality!
Homer Campbell Jr (08/03/2020)
High Praise says it all !nLisa , Shane, took care of our lift issue. We had it 2yrs 3 months just outside of warranty from a different dealer. Our NEW Bennington 24 ft Tri-toon was now stuck on the lift and they made a way to take care of the boat with out damages . We traded it in and bought a nice hydraulic Shore Line and we can’t be happier !nService driven, and customer care is 100%nYou’ll be glad you made the right choice, wish I had 2yrs prior !nBetter late than never !
Brett Abbott (09/03/2016)
I have nothing but high praise for the Rochester Boat Company, absolutely GREAT staff and GREAT service. We took our boat in to have it worked on and it was a quick and easy process and highly affordable compared to other marinas that we got quotes from. Our boat was taken in around the end of June and they absolutely stuck to what they said, we had our boat back in no time! Terri who we talked with on the phone was very kind and we had absolutely no problems with her. We were actually able to go to the Boat Company throughout the process of our boat being fixed, the guys that worked on our were very educated and were able to diagnose our problem almost immediately and knew exactly what to do to get it fixed! We also dealt with the owners Shane and Lisa who were more than professional the entire time and made our decision to use Rochester Boat Company easy! In the future we will ONLY use Rochester Boat Company to do anything we need such as storing our boats, lifts and pier! I HIGHLY RECOMMEND!!!!!!!
Dan Purkey (09/07/2016)
Called The Boat Company about a solar lift system and pier extension. They had it done in a week. I also purchased a chair for the pier and my wife loves it. The Boat Company is the only people I trust with my watercraft!! Great service and great quality!!!!
Terri THOMPSON (07/02/2017)
Bought a used lift from them in 2012 and was told it had all new cables. The cables broke the second time we put the boat on the lift, they told us to leave boat off the lift and they would fix it the next few days. After they told us it as fixed We attempted to put boat on lift but it was still broken. Before they tried to fix it again the lift was blown over in a storm because the boat was not on it. We asked them to pull it and fix it, since it was the end of the season we assumed we would hear back from them and tried calling several times with no response. The following spring we finally got in touch with someone and was told that WE told them to scrap the lift, of course we didn't, we paid 2k for our boat to be on a lift for less than one week. Would never do business with this company again and will continue to warn others. Of course under this review they will say anything to make it appear we were in the wrong and that should be your first sign as to what type of customer service this company will give you.nnTerri and Jim Thompson
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