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Starbucks

2911 Cassopolis St, Elkhart, IN 46514, USA
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Reviews
Joey Irish (09/15/2020)
Stopped in here on a Sunday morning and the drive through line was way too long and in to the street, so we decided to just walk in. Was not as bad in there. The person who took or order was nice, but took a while to recognize we were there. Each of us places our own order and we waited. Watching as each person before us received their drink. Then the friend that ordered after me received his drink. We waited, since we could see there were busy and thought it’s got to be coming. After 15 min of waiting from order to asking and seven minutes or so of waiting after my friend received his drink, I walked up and asked what was going on. She looked down and handed it to me. She put it with the mobile orders and never called my name. I asked her why she did that and said just said “I miss read it.” I’d just stay clear of this one. Also, at any Starbucks in the future if you feel like you are waiting too long, I know I will, should have to pay $6 for iced milk, only to have to wait because someone can’t read. Also, the district manager (Emilie Wheeler) needs to be fired/demoted, I called her to talk about this and never received a call back, clearly she is not in the right job.
Kelly (12/02/2020)
I went in only to get 2 iced teas. It took better than 5 minutes. Although there were only 2 other people inside waiting on orders, I thought it was rather disorganized and the employee covering the inside customers did not appear to know what was going on.
Renee Adkins (11/15/2020)
Pretty fast service most of the time. And the baristas usually remember my order, which is very impressive. Everyone on staff is incredibly kind, friendly, and welcoming.
Ingrid Powell (10/06/2020)
Latte was great as usual..just very disappointed we cannot sit down and relaxnto eat and drink...they even hauled out chairs and bar stools while being there..nThese are sad times!!nDon't like this kind of Normal at all!!
Shay M (09/24/2020)
Always super nice friendly baristas! Thank you for all you do, you all work so hard and deserve the best! You’re very appreciated ❤ufe0f
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