Shaum Electric Co. Inc.

I had really unsatisfied service at my restaurant yesterday. The guy used 4 hours to check all the wires and even have to call another people come to help, and then told me it’s the model problem. They will order other one to install. I take this answer. But after they left I found out they didn’t connect back my make up air and lighting wires. So I call the company to complain about it want the guy come back to connect for me. They guy was unhappy and no any feed back why he leave it disconnected. He just left without any notice that he finished. But he didn’t connect the lights in side the hood,And kitchen switch which controls the hood system. I have to go the electric panel box to turn off and turn it on every time, otherwise leave the makeup air stay on all the time.I called to the company again today. They told me the guy must have reason to leave disconnected! I was mad because No matter what’s the reason he should let me know before it. I paid for people fix the problem not for make new problems! especially he won’t be back in next day, and just disconnected the wires without let me know. That Makes people working inside the kitchen really inconvenient!

I called last week to see if Shaum could work on my residential generator. They returned my call to let me know they were not certified on the brand I have, but had done some research and provided the names and phone numbers for two other contractors who could. One, I appreciated the quick return call. Two, to go the extra mile to research and provide service providers who could meet my need was just a class act. Much appreciated.

I reached out to Shaum Electric in January 2020 to get a quote for electrical services on a kitchen renovation. When I contacted them and discussed the work that would need to be done, they scheduled someone to come out and take a look. I did not go with their services as they were looking to charge 2.5 - 3.5x the company I went with. However, I was shocked to receive an invoice 2 months later for $220. At no point when I called to schedule someone out, nor when the electrician arrived, nor even on the quote itself, nor on their website, was it ever mentioned that I would be charged for having someone come out to evaluate a job. This is an appalling business practice.

They will do all they can to help you. Best electric motor place i.ve ever been to. You wont be disappointed.

Excellent customer service and experience we had a weg 56e 3phz Darren was quick to have a replacement within mins even made time to change pulleys . Highly recommended to use this company