All Safe Mini Storage

Do not rent a unit from these people! My husband and I were left with cleaning out a unit that belonged to his mother, which took us several months to do on top of all the other estate responsibilities. We were late on the last 3 months of rent but paid everything in full by the time we had it cleaned out. (No option to pay online). We were never charged the supposed late fees bc of the death in the family. One month after cleaning it out, we still had not received our deposit refund. We called to find out about the refund, and the lady tells us we don’t get a refund! We have photos of the unit completely empty & swept clean. She tells us we don’t get a refund because the unit wasn’t clean. Then she tells us it’s because we didn’t pay the late fees!!! We ask if there’s any rent we haven’t paid, she says no. Then we ask how does our security deposit go towards late fees that you said you weren’t charging? All of this after losing a family member. Absolutely horrible service and we still haven’t gotten an answer about our refund, we were told she had to “Talk to the owners”. Do not recommend!

ITS HEATED! The last storage unit i had in lincolncity was not heated,and i had to toss most of things,due to mildew. Very nice clean and dry units,I am grateful and very happy that i was able to rent a heated unit big enough for my 3 bedroom house,.we have never had a problem accessing our unit, the managers are very nice, honest and,professional.

Bad experience - are not open according to posted hours. Unable to access unit two nights in a row to get tools needed and return them.