Map
Detailed Information
- Place Types Car dealer
- Address 7227 W Jefferson Blvd #6279, Fort Wayne, IN 46804, USA
- Coordinate 41.04741,-85.234648
- Website http://www.mbfortwayne.com/
- Rating 4.6
- Compound Code 2QW8+X4 Fort Wayne, IN, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Until I joined the Mercedes family, I had no idea what concierge service was all about. I’ve owned many brands, but will continue to stay with Mercedes for this reason, aside from a fabulous, SAFE SUV.nnFrom the moment you drive into the building, and drive out in your courtesy car, you are treated so kindly, respectfully, and feel like the red carpet was rolled out.nnThey have the best snacks, coffee, and some often have cafe’s where you can pop on your laptop and work or play should you choose to forgo the courtesy car. Often if you wish to be taken to someplace they do that as well. I.E. a local restaurant or shopping area.nnThe process is seamless, as they keep you in the loop by your desired method of communicating, whether it email, text, or phone call. Once you return your on your way with ease, and they have hand washed the car and it’s looking spiffy as you leave.nnThanks for great service!!!
The overall dealership is amazing but just one salesman that reached out to me about a GLA that I was interested in. Qasim was very nice over mobile chat and when we finally met. I asked to test drive the car and possibly purchase the GLA. My boyfriend asked if he could print out the car fax, previous owners, maintenance etc. So just coming back from the test drive, there was no paperwork whatsoever for me to look over. He was just sitting at his desk putting tags onto keys. We sat down and tried to negotiate price due to miles. Qasim stated that he wouldn’t budge at all but didn’t even talk to a manager about my offer? He was talking to other customers while I was speaking to him so I knew he thought we weren’t serious because of our young age. Right before we even left his office area, he brought people over to his seats without us leaving just yet. As if he was trying to push us out. I was wanting to purchase the car. My boyfriend even asked about a BMW that was on the lot for sale and Qasim asked if he could even afford it. Very unprofessional. So sad that he has a mindset that just because he works at a Mercedes Benz dealership that he can automatically assume who can and can’t afford a car.. I would purchase a car through Mercedes but not through him.
I had a part failure (no fault to the Dealership) and Rob in service was fantastic. He helped me get my car to the shop and fixed it quickly. His communication and service was top notch. I was extremely satisfied with the service by Rob and his team.
Best and only Mercedes dealer State . Serviced my car with excellent service professionals. Their Service mechanic Ivan Was very helpful We did a professional job for me. He over 20 years experience.Their prices are reasonable Very reasonable. If you have a Mercedes it is the only place to go. Don't mess around Garage mechanics take your car To a professional. Don't make the mistake and take it to somebody else take it to them. The best or nothing else. Thank you guys.
I recently moved to Fort Wayne and the staff treated me like I was their neighbor for years! I was comfortable with the recommendations and ideas they presented. They definitely knew what they were talking about. I am now driving a fantastic vehicle for me. I am glad I went to Mercedes Benz of Fort Wayne.
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