Superior Auto, Inc

I bought a car from them a little over a month ago.nSo many problems. Now my transmission is slipping.nI think they should make it right and offer another car or fix it! I’m paying 18,000 for a 2007. Superior was my only choice because of my credit. They take advantage of people! Definitely looking into this with a lawyer about lemon laws and clauses when buying a car that obviously was never looked at by a mechanic.

Wish there was a way to give no stars. I'm a disabled combat veteran who bought a car here. They have a 3 day return policy when you purchase a vehicle which I raise an issue that I had with the car on day 2. So they said we will get this resolved and sent it to Best One.A month after the issue was supposedly resolved and car starts acting up again. This time I took it to a trusted mechanic shop and he finds the evap valve that was supposedly fixed was fixed by wrapping tightly electrical tape around the huge hole. I'm no mechanic but that is not acceptable any place in the US . So I called Superior Auto and told them they told me to keep a receipt of the work done and they would take care of it. Well I called back to Superior because I hadn't heard from them a in 2 weeks and now they tell me it was my fault that I didnt catch it during the 3 day return policy. Also note that this is on the car's record in there system that I asked it be fixed or I would be returning it during the 3 day policy. I have called countless times and asked to talk to a supervisor and they tell me they aren't allowed to give me the number. I dont know any place of legitimate business where it's not standard practice to give the supervisor office number. All I've asked for is that if I was indeed allotted a 3 day return policy on the vehicle that instead of lying that something was fixed they either reimburse me or allow me to return the vehicle and release me from further payments. Yesterday I get a flat tire and take it to a shop to get it fixed and find out my car has 2 different size tires. Also that the rear tires are smaller than the factory recommended and front tires are factory standard. The shops won't even change my front driver tires that was flat because of the mismatch. So I call to Superior cause they told me they rotated and put on used tires. They tell me they never said that. I'm so overly frustrated to the point the no cooperation has been met to meet the said problems as they were told to me by the sales person who sold me the vehicle. I would never purchase a used vehicle that was a safety hazard to my family. I will be talking to my lawyer today about suing Superior Auto for repair costs and possibly for more.

Me and my GF bought a car from them back in January and since then its been on repair after another. Here it is September and have had a rough time keeping up with payments. Yes I get a week behind but always make it up the following weeks afterward. My GF also helps especially when the car we got was to replace her old one that we traded in. Then Saturday the 21st they show up demanding a payment when i inform them that she is the only one working right now out of the 2 of us they tell me she has no fights to the vehicle and decide to then take the car

I paid ever payment total almost 14,000 dollars. The day I got the keys. The cars blue book value $2,700. I went to them to build my credit. Well it did help. But very little. Getting a menards card for 1 year and only using it 4 times did more for me. Superior is a scam. Taking advantage of folks in a jam and then really robbing you.

Kristen is the best part about this place. The cars themselves are a little rough. The salesman I spoke with is no longer there, but it has a somewhat shady aspect to it. Bought a car though. Still runs two years later