Kenny Kent Toyota

Would lower the stars but it’s not possible. Spoke to the salesman who sold me my car about a scratch on the hood that wasn’t noticed when I purchased it a week ago. He told me to figure out how deep it was and let him know. But when I gave him a copy of the estimate to get it fixed he decided to tell me that they could do a touch up which wouldn’t fix the problem. He should have never told me to let them know about it if they weren’t willing to even fix it.

They really exceeded my expectations the way the team worked to get me the vehicle of my choice and financing that worked around my budget...

Great experience with Rick Walker, one of the sales reps. He works in one of the neighborhood stores. He was fun to deal with and made us laughs and even had some great stories to tell. He says he just takes the orders, but to us, he did more than that. He made us feel welcome and at home. To me, that makes a great sales rep. Thanks Rick,

Polished, professional service from everyone we came in contact with. We used the Costco Auto Program which made the transaction haggle free. Was impressed with our salesman, Steven Shutz. Very knowledgeable and a go getter! Would recommend Steven and Kenny Kent Toyota with no reservations.

We did not have a good experience. We bought a used car from a new car salesman. The car had a slow leaking flat tire and a problem with the battery. We were told that the car didn't have to be jumped to start it for the test drive. We were, also, told that the Toyota technicians wouldn't know how to work on a Ford. Really? The Ford dealership was having a hard time finding what was creating the parasitic drain on the battery. I tried contacting the salesman and a manager and heard NOTHING from them. We have put very, very few miles on it and bought a $20,700 car that we couldn't drive. The salesman and the company are dishonest and don't stand behind the product that they sell. It was a VERY frustrating experience.nnFord was finally able to fix the vehicle. I will not buy from Kenny Kent ever again. I cannot believe that you can spend over $20,000 on a car, have problems with it immediately after purchase, and the dealership is dishonest and does not help at all. They, also, misprinted my middle initial which I informed them of immediately. They didn't fix it on the title and now the title has the wrong initial. Is everything more difficult during Covid? Yes. This was the worst experience I have ever had buying a car, it was the most expensive car we have ever purchased, and has given us the most problems. Do not buy from Kenny Kent. Buyer Beware.nnSide note: go to D-Patrick. They are willing to do everything they can to help you unlike the people at Kenny Kent.