Scofield Electric Co

This place may have good electric service, I really don’t know, but they have terrible customer service. If being treated as a valuable person or entity is important to you, this is not your place. I run a small Airbnb in Florence, OR and a guest reported a wall heater had stopped working on a recent cooler June day. I called Scofield in Eugene for help. They charged $150 per hour and he replaced a small wall heater that costs about $130 on line. They charged me over $900 for the three and a half hour job. Being a business owner, I know the distance between Eugene and Florence having driven it a hundred times. Still, Scofield insists it was an hour longer job than it was and overcharged for the heater. I tried to reach the the owner, but was diverted to the office manager by a curt and noncaring telephone assistant. The office manager insists that $900 was their final price even though the “bill was already in the mail” without final discussion with me who was obviously attempting to negotiate the bill. The office manager would not budge on price saying it’s “union”. Their high priced electrician problems should not result in outrageous and untrue increased customer’s bills. My experience is that they did not value my opinion or my side of the story and the fact that they sent a bill without completing our bill negotiations, proves that.

Probably indicative of the level of care for their community and their work, a driver just dropped a piece of chewing gum out the truck window while driving around town.

I asked for an appt and the receptionist said someone would call to schedule. The next morning someone called and said they were on their way. I didn't have anytime to prepare, as in move furniture away from the problem areas. I presented him three straightforward issues that I need help with. I'm not electrician which is why I called. He got really confused and left abruptly.

We contracted with Scofield electric to install & wire all our electrical fixtures at Sandy’s Deli 4925 Barger Rd & Anna’s Deli 1600 Coburg Rd . We are happy & Glad to say they did an excellent job us ,there we will recommend them for all Residential & Commercial Electrical Installing & Wiring jobs.

Prompt professional service