Map
Detailed Information
- Place Types Car repair
- Address 441 W 1st Ave, Junction City, OR 97448, USA
- Coordinate 44.2148016,-123.205194
- Website https://www.guarantycars.com/service
- Rating 4.2
- Compound Code 6Q7V+WW Junction City, OR, USA
Photos
Reviews
Recently had my Chevy equinox in getting some warranty work done. In the beginning the told me it would take one day. So I dropped it off on a Wednesday. After I left from dropping it off they called me and said they may need it two days and at the latest Friday morning. I said that was fine but I have to have it by the weekend. Friday afternoon came and I hadn’t heard anything and so I called. Larry (the person I had been dealing with) answered and said that it wasn’t gonna be done till Saturday. I had to have the car by Saturday at noon. I made this very clear to him. Never heard anything till 2:45 on Saturday afternoon when they said it was done. By that time it was way to late and I was busy and had made other arrangements because I did not have a car. So I picked up my car on Monday. Larry was not in but the person I talked to at the counter said if it was warranty work there should have been a rental car offered to me. That was never offered to me. Very disappointed in there customer service. What happened was not acceptable in my opinion.
Rubin is a great addition to Guaranty but we didn't get washed this time
Always friendly and accommodating. The water dispenser is in the employee break room so the woman at the desk made sure to keep my cup nice and full the entire time I was waiting for my oil change.
Just had an oil change but it was quick and washed the car and vacuumed the interior. Was not expected. Great service
These guys are great! Always great service at good prices :)
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