Planet Fitness

This location is vastly different than the two I used to frequent on the south side of the city, but I love it! Large, spacious with plenty of cardio machines and weights for everyone.nnThe locker rooms are extremely clean and the staff is beyond friendly. I'm excited to have transferred my home gym to this one on Keystone and get back into the swing of things.

Planet Fitness is an incredibly good deal. They have the best equipment, friendly staff, free workout classes, and sections specifically for 30 minute workouts and 12 minute abs. This is absolutely the best gym I've been to.

Always clean. Lots of space. Worth the fee for sure. Love this place

The staff is unfriendly especially the front desk. They absolutely need customer service training. Having Covid-19 myself in March. I called then and was told they would cancel my membership of 4 years. They were back to charging my account July 2ND. I called yesterday only to be Hung up on. When I spoke to the Manager Heather Lawson I very nicely asked multiple times to refund that July charge. She said she would need proof that I had it then. I do have documentation from two doctors, but the point is the lack of care and the well being of their members. I had every intention of going back when it was safe to, but not now. There is even a Website called “Pissed Consumer” that is the phone number to Corporate. Don’t forget to file complaint with the BBB and The Attorny Generals Office for results!

Friendly staff and clean gym.nnWish list:nn1) Please put the paper towels back in the bathroom. I get that it’s more environmentally friendly to only have a hand dryer, but these have been shown to spread fecal matter. I imagine this is only compounded in an environment where people are sharing equipment.nn2) I don’t know if it’s economical, but I wish the gym was open to 9PM on the weekends.nn3) I think the gym could use a few more 45 pound plates. I always have to go borrow from all the squat racks if I want to leg press, which is fine except when people are using all of them.