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Tom Wood Porsche

3473 E 96th St, Indianapolis, IN 46240, USA
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Detailed Information
Openning hours
  • Monday 7:30 AM – 6:00 PM
  • Tuesday 7:30 AM – 6:00 PM
  • Wednesday 7:30 AM – 6:00 PM
  • Thursday 7:30 AM – 6:00 PM
  • Friday 7:30 AM – 6:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday Closed
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Tom Wood Porsche
Tom Wood Porsche
Tom Wood Porsche
Tom Wood Porsche
Tom Wood Porsche
Tom Wood Porsche
Tom Wood Porsche
Tom Wood Porsche
Tom Wood Porsche
Tom Wood Porsche
Reviews
Steve Penny (11/12/2020)
I have always found the team here to be fair and honest. Thank you Tom Wood.nnVisited again for a simple service call. John Castle said bring it over and I will take care of it - no problems. Was pleasantly served by him and Shane in parts who switched out the battery on my key fab - no problem. This dealership is becoming extremely customer focused and a great place to have a cup of coffee. Thank you to John Moses, Tom Kashman, Brad Roberts, Richard Sellers, the infamous Jackson, and the rest of the team for your kindness and service.
Larry (11/13/2020)
I am updating this review because I would also like to recognize the outstanding service provided by Brent Taylor. Not only does Brent provide excellent work on modern Porsches, he has been willing to work on my older classic Porsche. Brent is always up to challenge of diagnosing any issue.nnOver the years I have always received excellent service at Tom Wood Porsche. Last month John Castle and his team were exceptional in assisting with an issue. A day before I was to leave on vacation, I found a bolt lodged in one of my tires. I called John around noon and explained the problem. He was able to get me in that afternoon and install a replacement. Not only was the problem promptly resolved, but he also was able to put me in a loaner so I could make to an afternoonnappointment.
Terry Berger (11/29/2020)
Shane in service at Tom Wood Porsche did a great job of tracking down both interior and exterior parts that were missing from my Cayenne. He even installed a few of the parts. Great job. He did everything that he said he would do from start to finish and kept me in the loop the whole time.
Ken Smith (11/16/2020)
Joe Cordova is fantastic to work with. He goes beyond the call of duty to take care of his customers. He communicates every step of the way each time I bring my car in for service. He is a major reason i bring my car to Tom Wood Porsche. This is a five star dealership and five star people.
andrew castle (06/16/2020)
I experienced a very bad service here. When I get here for the oil change, they only ask me for my ID and said I am good to go. I book the service online and only for oil change. I don’t know the price for that. However, when I back here they ask me to pay over 1000. And it including other service which I don’t need. I called back when I back home and their manager said before the service, they showed me a paper work for the bill. I did not received that or even see any paperwork. Later the manager told me their staffs are gone and he will call back tomorrow. I wait for a whole day and no one call me back. I call the store again and they transfer me to the voice mail. I leave the comment and wait for the call back for another day. Still no response. They send me the automatic emails for feedback, I do response to that email and again no response. I am really said about what they are offering and giving me such a terrible experience, if you guys don’t want to solve the problem or give me the answer, don’t pretend that you will call me back. This is too crazy.
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