Get Fit Athletic Club

I had to go in and cancel my membership to the tune of over $63 dollars on Oct 12, 2020. I just got an email from their finance arm, ABC Financial, stating I owe $14.95 for November. Awaiting call back from manager. Hope I can report a better review later today.

I did not use this membership, I continued to pay even though I did not use it...I got it to use the pool which closed for maintenance a week later. It was closed for about a month . Then winter came and work hours increased and I did not have time to use the pool and I am not a pool in the winter person I have health issues. There also is no elevator due to health I can not use that amount of stairs. Communication is awful no one asked if I needed help. It was later communicated to me that they could put the account on hold if I was not using it ...I was never told this prior to covid.nDuring the Covid 19 crisis they continued to take money even though there were closed. Instead of refunding the money they gave me a credit for a membership I do not use.During the pandemic I sent several emails that were not answered because they were closed yet they still took the money. I was very disappointed this was not the environment for me!

I haven't be able to visit the gym since the lock-down. Gym has been opened and closed, and only at 25% capacity when opened. Because of all of this, I haven't been able to visit the gym in 9 months, but my bank has been getting charged every month for the membership. Today, I called to cancel the membership as my wife and I both have COVID and cannot go out in public. Upon calling and telling the desk worker I wanted to cancel, they put me on hold and then hung up. I called back asking to speak to the manager, which I got to after being on hold ten minutes. I explained the situation and just wanted to cancel my membership due to COVID. He refused, stating we have to come in to sign away the membership, it's their policy. I tried explaining policies don't work during a pandemic and I can't come in there and risk getting people sick to cancel a membership. He hung up on me.nnI've since called my bank and will be having the charges reversed and having the merchant blocked from charging my bank again. I'll also be contacting the county board of health to let them know the manager of this gym insisted I come into their place of business, after having a positive COVID test, risking the health of everyone there.nnThere was no need for the lack of professionalism and I will again emphasize, their policy doesn't work for a country in a pandemic. I didn't ask for the entire year returned to me, just to cancel the membership.

I cant believe the reviews but if you actually read them they sound like horrible people anyway this place first hand even starting on the phone is 5 star then front desk Victoria ,Danielle, were beyound great.then locker room,pool area great clean right temp.then workout all the space you need great equipment I love it and for a cheap place who could complain ill reger this place any day such great people too!!!!

Love the fact that they are open 24 hrs 7 days a week except Christmas Day! Plenty of different equipment to attack the different muscle groups u may be concentrating on. I do have a few things that could be addressed. If you try to take a shower, the water is barely room temperature. During winter THIS is NOT the preferred temp. Been like this for the past 6 months. Also, need to try a bit harder during the wee hours when it comes to cleaning. Trash cans are usually filled to the top through out the gym & rest room.