Map
Detailed Information
- Place Types Car dealer
- Address 5936 E Washington St, Indianapolis, IN 46219, USA
- Coordinate 39.771397,-86.0645758
- Website https://www.naptownautogroup.com/
- Rating 2.8
- Compound Code QWCP+H5 Indianapolis, IN, USA
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday Closed
Photos
Reviews
I am extremely satisfied with the service provided to me purchasing a vehicle at a great price. Best customer service Representatives and I couldn't have been happier with my experience
Complete scam artists. I was about to purchase a van from them, was shown the paperwork of the down payment and monthly payment of 257 a month for 27 months. They let me take the van to get my wife and kids so my wife could sign. When we got there we were told we would have to put an extra 500 down and now the monthly payment was 348. Tried to rip us off and we were forced to hand the car keys back, take out the car seats, and walk home with our 3 young kids. I'm just fortunate I never gave them the down payment the day before because I guarantee I wouldn't have gotten it back.
Nice. Friendly. Horrible selection of vehicles, and asking way too much for them. Not likely going to pay 9k for a truck with 200k+ miles. Missing muffler and rusty. Or 10k for one with 240,000(or 240k not sure if everyone understands) miles and smells like an old work truck.
I would have given zero stars if I could. My husband got pre approved for a town and country van. We were okay with the down payment and monthly payment of 257. My husband stressed we couldn't pay more than 250 a month so we were happy with that. He was shown paperwork stating we would pay 257 a month for 27 months. My husband was told that they were just waiting on the contract from the bank that we needed to sign and to go ahead and take the van home and they would call when ready. We packed our kids up in the van that we believed was ours and headed back to sign the paperwork. Then we were told the bank changed their minds last minute and wanted 500 extra for the down payment and our new monthly payment would be 348! My husband had been into the dealership multiple times over a 4 or 5 day period working out the details and to blindside us like that was beyond low. They knew we couldn't make that payment and waited until our whole family was there in the van to try and get more money out of us. We were livid and the man actually had the audacity to say we were being disrespectful. We gave the keys back, took the car seats out of the van, and walked home with our 3 young boys. They are deceitful, snakes and are willing to screw people over to try and get more money. DO NOT DO BUSINESS WITH THESE PEOPLE!!!! Not to mention there were multiple things wrong with the van that they were supposed to have fixed already. Beware of naptown auto!!!!
Bought a car back in November only had it for one month and it broke down the dealership took it back they made me go under finance and up to this day I’m still paying 331 a month for a vehicle that I don’t have been paying for the past 7 months because they made me go under finance the finance people threaten me to seen me to collection if I don’t pay tired of this situation Even lost my job due to not having a car lucky my sister let me borrow one car she had park that wasn’t using and that’s how I’m moving around now sad because I wanted a good car for my kids I am a single mother college student and this whole situation is very stressful I’ve talk several times to the finance people but they don’t care either they just want there money ud83dude14ud83eudd7a
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