CVS

My wife, son and myself we’re scheduled to have a COVID-19 test taken at this location at approx 3 PM on November 5th. All three of us were on the schedule. We waited about a half hour once we got to the window for my son to be tested and then 20 minutes after that for my wife to be tested. So after an hour my wife, and son were tested. Then it took another hour for the pharmacy staff to tell me that there was no way I could be tested because they already had a test on record for me within the last 24 hours. I HAVE NEVER BEEN TESTED!!! I don’t know if the staff is incompetent or if the process is, but something has to change. We literally were in the drive-through for over two hours. So, 2 of the 3 of us were tested. Also, the loudspeaker for the drive-through is pathetic. I am a board-certified hearing instrument specialist and have perfect hearing. The sound that comes out of the speaker is way too soft. I told the staff several times and was ignored for the most part. They were trying to give me instruction but I couldn’t understand what they were saying. Lastly, I put the test specimens for my wife and son in the collection container on the side of the building. I was concerned when I found all the other previous test specimens for the folks tested earlier were easily accessible if one wanted to tamper with them. This whole process with CVS is disgraceful!

The pharmacy is NOT professional at all!!! They can't keep pharmacist in their establishment, which is NOT good and PROVES the fact that there's something wrong. They won't call or notify if something is wrong with your prescription. You come to pick up said script and THEN you are notified....10 minutes before they CLOSE...unable to call your DOCTOR to resolve the issue. I needed medication to help me EAT without DISCOMFORT...this is my 3rd DAY withOUT it...CVS is the WORST!!! NO COMMON DECENCY.....Its like they ENJOY ruining your day!! Keep trying your luck...and your day will come-GUARANTEED!!!ud83dudc4eud83cudffd

this CVS is extremely ghetto The shelf stackers are very rude and will just stay in your way. never anyone at the front desk to check out you have to use a self scan and it never works right. No public restroom somehow they have people wait on their meds without a public restroom.

This is the worst cvs i have ever had to deal with. Call early afternoon for a script to be filled and told would be ready by a certain time ans they cant even stand up to the agreed upon time. Will be taking all my business to meijer.

Only reason I’m giving them 3 stars is because I LOVE David! He is so sweet, knows me by name and is hilarious! Medication is always ready on time and never have to wait long.. BUT yes there is a but, I do agree there is 1 girl there whose attitude is horrible!!! One pharmacist got rude once but never had any other issues with her or any others. It’s closest to my house and my job I just hate that I don’t see David anymore! Please come back!!!