Roots RV & Sales Inc.

We had stopped at Roots rv a couple of years ago. Anna was so very kind to us, we knew when we got ready to trade off our little camper and buy something bigger we had to come back! I highly recommend stopping here first! It was a great experience! Tonya did a fantastic job showing us all the bells and whistles on our new camper, and there’s no extra charge! Thanks again Root’s you have 2 more lifetime customers!

Great people to deal with. Great to take time for run thru and explain everything. Highly recommend!

So my mother bought camper from them and paid cash about $40,000.00 well it was supposed to be the top of the line and it wasn't the frame was bent and it had electrical issues, had it not been for the surge protector it would have burned down our house. So she wanted to trade it in and they let her after treating her poorly. She bought a much cheaper one and they made her pay them more even though the other one was still like new it still had stickers on it. We got it and it was supposed to be clean and everything checked and it wasn't there was a leak under the sink and my husband was able to repair it. So she has had the new one now not quite 2 years and the toilet valve went bad so I called them to ask about warranty and getting it repaired for her and I was told we would have to pay for the repair there wasn't any warranty left. So I called Forrest river myself and they said it was still under warranty and they sent us the part and my husband repaired it. They did not offer her a deal even though she paid in full with cash. They treated her very rudely. My mother is disabled and retired and was so excited to be able to pay for something in full. There are still some cosmetics that were not the greatest when she bought this camper but we just have dealt with it. Then upon talking with a friend who bought a new camper from them she wanted a certain one and they sold it out under from her so they offered her one for about $15,000.00 more and she said no thank you and was going to give them bad reviews and the sales manager sold her that camper for the lower amount and they also come out and repair any issues she has with her camper. So tell me how can you offer that discount to someone who is not paying in cash. Shame on you and I will make sure everyone knows how you treat people and take advantage of the elderly. There are a lot of other issues that went on with the other camper. Just do your homework and shop around you may have to travel further to be treated better and get a better deal.

Best service on RV !! Had an appointment with JR and his service team , did everything we spoke about.nAdvised us of other things needed to be done, no pressure, our choice to make. That's service!!!!nGive this dealership & service teams a chance to help you out also!!

I easily rented well maintained, safe equipment for a great price. Did what they said, when they said, for how much they said. Perfect! Thank you!