CVS

I recently moved to the area and have used CVS for a long time at a different location. I cannot believe how kind and helpful every pharmacy employee is at this location every single time I come or call!!! They truly seem to listen to my needs and help me. I have been incredibly impressed and am so grateful for their kindness!

I get my prescriptions filled. They have a convenient drive Thu. They have a little bit of everything..

The store and staff are great. The pharmacy (having medicatications in stock and speed and wait time at the drive- thru) is pathetic. It's been like this for years. I would recommend this store to anyone that has no need to use the pharmacy.

I called Brownsburg CVS because Walgreens had my prescription on back order since the sixth, and said they weren’t sure if it would be ready till the weekend and to call CVS. I called CVS and spoke to Ryan H ( wouldn’t give out more info) Who told me he didn’t feel comfortable divulging that information. He didn’t ask my name phone number date of birth or any questions to verify that I was a patient who fills prescriptions there. I left it at that and called Avon CVS who told me it was in stock and will be ready in a couple hours, I called Walgreens who told me they had it in stock it could be ready in 15 minutes, and I called Brownsburg CVS back and spoke to the female technician on staff who also release the information. When I asked to speak to the male technician again he was very dismissive and said that he personally didn’t feel comfortable giving that information out, didn’t hear me off to somebody that would be, and then told me he was sorry I felt that way when I told him I wasn’t going to waste my time dropping off a prescription if they didn’t have it in stock. He proceeded to tell me he would be speaking to the rest of the staff to make sure that they weren’t giving out that information either. Is he allowed to do this? I understand a certain pharmacist may feel uncomfortable but could he have passed me off to someone that did? I’ve been using CVS for about 15 years and they’ve officially lost my business

Pharmacy dept is pathetic at best.