HAGEMEISTER ENTERPRISES INC. (HEI REDMOND)

This is the most outstanding company I have come across in a long time in terms of customer service and excellent prices. My 89 year old dad has been a shade tree mechanic his entire life and has a 1949 tractor that he has driven since it was brand new. When his magneto would not produce spark anymore he struggled for a week to find a cause. Larry offered to come to my dad's place to see if he could help. Larry quickly found the problems and instead of driving back to the shop to fix the problem, Larry took parts from two of my dad's old magnetos and fixed the broken one right there in my dad's own shop. When we put it on the tractor we had trouble testing the magneto because dad was having trouble with his starter. Larry pulled the starter off and found the problem and he took it back to the shop and told us to come pick it up in 3 hours. When I picked up the starter it was fixed, but to save my dad money he repaired it without my dad having to buy an expensive replacement part. I was shocked at how low his price was for all of the work he did for my dad. He also donated a used battery to my dad that he could use on the tractor. Larry cared enough to contact us the next day to see if we got the tractor started. Because of my dad's age and COVID I asked Larry if he would wear a mask even though we were going to be outside working on the tractor and he had no problem in granting my request. This company and Larry is a credit to the community for their outstanding service and fair prices!

Good old fashion service. Always has what you need. Exellent service!

I can't say enough good things about Larry and this business. This is one of those businesses and owners that are getting harder and harder to find these days. I was visiting family from out of the area and on the trip down my alternator started to go out. It was a Friday and we had to leave Saturday evening. I started calling parts stores and know one had the alternator in stock, they would have to order it in, maybe have it by Saturday. Fortunately one of the parts stores gave me the number for Hagemeister's and said they may be able to help. I'm so glad he did! I dropped off my alternator at 10:30am and I received a text at 1:00pm that it was ready. Where can you get same-day automotive service anymore!? They rebuilt my original Denso alternator for $150.00. This is a 180 amp $370 alternator from a parts store, even more from the dealer. Larry took the time to talk to me, explain what the common causes of failure are, and then showed me the original parts he replaced. I will be recommending this business to everyone I know in Central Oregon! Thanks again Larry to you and your crew!

They were able to fix a little motor that nobody else was able to. They have good customer service. And they were willing to try things that nobody else would.

What a great experience. Took the starter motor from my John Deere 4200 in to be checked. Bob tore into it right then and there, showed me where the motor was completely burned up and had a replacement in stock. John Deere would have had to order one and at considerably more money. This is where I’m going for all my automotive electrical needs.nnFast forward to October. Took the alternator and voltage regulator in for a diagnosis. That happened immediately, followed by the correct replacement parts and a free education about the workings of both items. This shop is without question the place to go for auto electrics.