Finish Line

Open, selections, prices

The first time I’ve ever shopped at Finish Line, and it will most definitely be the last. I ordered a pair of shoes on 10/5 and I received them on 10/8. Super pleased with the quick delivery, but as soon as I looked at the box I realized they sent the completely wrong shoe. I assumed that they would either let me keep the wrong shoes for the inconvenience, or at least send out the correct shoes immediately. Instead, I needed to send back the incorrect shoes in order for them to send the right pair. Then I received an email over a week of waiting later saying that my order was cancelled due to the item not being available anymore. Here I am on 10/28, without my shoes or the refunded money. The most they could offer is a $20 coupon on my next order, which is pointless because I am never dealing with them again. I warn all of you because this has been a headache, and their customer service reps are practically useless.

Need more stuff. Also didn't have good sale for Christmas. No it's hard times for America people.

Great customer service !! My husband has a hard time finding his size in Jordans(13s) and Elijah saved the day! They were super busy he stayed calm took his time and found him 2 pairs he liked & had them shipped for him. Great experience !

Wasn't even greeted when we walked in the door :(