All American Ford Commerical Truck Center

Visited the dealer today, dealt with a salesman from the main all American. He went out of his way to make sure the vehicle I wanted to test drive was there in person. Then handed us over to a truck specialist Ryan. Very friendly and knowledgeable.

SO DISRESPECTFUL. TERRIBLE CUSTOMER SEEVICE.PLEASE TRAIN WORKERS TO LEARN TO COMMUNICATE. NEVER GOING THERE AGAIN, ALREADY TALKED TO CORPORATE!

Ryan is very helpful

Went in to the dealership to purchase a 2014 Escape Titanium 4wd. Did some research online and came up with a vehicle I was interested in. When I came into the dealer I was greeted by the receptionist who was very friendly. While waiting for the sales person I spoke to on the phone to come over to the desk, the receptionist kept me engaged with small talk so we did not stand around on silence. When the sales person Jennifer came over to the desk she informed that she would be getting me a sales manager as she handles the internet portion of the dealer. She brings back the sales manager I tell him what car I'm interested in and we go out to find it. Unfortunately we walk passed it and ended up walking the lot before finally figuring out that it wasn't sound its horn due to a dead battery. He went and retrieved a jumper box and the car started right up. At this point he excused himself to return the jumper box and return with Tadjh Duroseau his sales consultant. I received a warm and friendly greeting Tadjh and was offered a test drive. When we went on the test drive we engaged in friendly banter and very little about the car which I requested as I wanted to focus on just driving it hearing and feeling it mechanical operation. Unfortunately we were not able to come to a agreement on the vehicle as it needed many items fixed prior to sale and was a little more worn than the pictures on the website represented I guess things happens when a car sits on the lot for 6 months. I will keep All American Ford in my list of dealers I look at.nIn summary I didn't purchase the vehicle because of work needed. The dealer was friendly and willing to make the necessary repairs prior to my purchase but it wasn't enough to make me think that was the car for me.

Horrible sales team.