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Fibre Federal Your Community Credit Union
Fibre Federal Your Community Credit Union
Fibre Federal Your Community Credit Union
Fibre Federal Your Community Credit Union
Fibre Federal Your Community Credit Union
Fibre Federal Your Community Credit Union
Fibre Federal Your Community Credit Union
Fibre Federal Your Community Credit Union
Reviews
IAmAlexandria (09/09/2020)
I’ve been having an issue with them for several months because I’m constantly getting charged courtesy fees. I was charged a 30 dollar fee for a 2 dollar overdraft on my youth savings account. They have done this so much that they took out almost half of my rent money and I wasn’t able to get the money back so I wasn’t able to pay rent on time. I’m 19 and only get paid 13 an hour and gets 20 hours a week. So them taking money and sending me to negatives in both my checking and savings can really put a lot of stress on a 19 year old. I’ve called them 3 times about this but they have only said that there is nothing they can do and that I would have to pay it. They did give me back 30 of the 260 back but still isn’t enough. I’m getting a new bank once I have money to pay them.
Lori Sargent (05/14/2020)
We have banked at the Woodland branch since the day it opened. We love all of the ladies and guys there and have always loved Fibre. Every since the remodel their service has been less than adequate. Now with the Virus going on and the Bank closed on the inside the service is even worse. Today we were the second car in line and waited 35 minutes. (The ATM was out of service). We went to the Kalama branch last week and we were there 5 minutes with 4 cars in line ahead of us. . This it is “our bank” (a community bank) and the service is unacceptable. Isn’t there anything that can be done before you loose customers?
Barry Estes (08/03/2020)
They still havent figured out how speed things up at the Woodland branch and It is going to cost them this customer. Waited well over and hour in the drive line Saturday!! Looked like one teller running both lines!!
Nicholas Dahl (10/31/2020)
Expect at least a 30 minute wait in the drive through.
WADE SCHOENBORN (12/20/2019)
Like the people and building, but the customer service is a bit slow sometimes I will come in just to cash a check with only like 4 people in front of me and it somehow takes 20 to 30 min for my turn. NOTICE how the old REVIEWS were all 5 stars but now everyone is complaining about customer service. I do like this bank but will be better with faster service.
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