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St. Helens Community Credit Union
Reviews
Nick Atwood (08/04/2020)
I've tried getting two commercial multifam loans through St. Helens CU in the last few years. I was denied both times. I applied through two other banks on both transactions and was approved both times. Each deal was a gold mine. 7 units for 300k and 6 units for 250k. They both needed remodels, but were both 100% occupied at the time and DSCRs at around 1.5 which is hard to find in today's market. St. Helens CU thought they both needed too much work. Well, every property needs work, and let me tell you the best cash flowing properties are the ones that are nice enough to be occupied, then once tenants move out, and remodeling takes place, the rents get bumped up even more! The first property has been fully remodeled and the DSCR is around 2.0 now! I'd recommend whoever is leading the commercial loan department to do some more investigating. I know this bank likes to build relationships. Well by turning down two prime opportunities from me, I'm not considering any relationship. I'm up to 30+ properties and counting, and my business in the commercial space has mostly been going to Columbia Bank now, which also offers a fully 15 year fixed loan!
Greg Grinsfelder (10/23/2019)
I have been a credit union member for years. When I moved to town from out of state I was looking for a credit union to bank at that had that small town feel but operated with professionalism. I have always been happy with the credit union weather it be my personal checking/ savings, auto or my kids Cub accounts. Everyone is always super friendly and helpful and addresses you by name. Most recently one of the tellers cheered me up because I think she could sense I was having a day. She had a wonderful bubbly personality and beautiful smile. I wouldn't recommend banking anywhere else!
Kristian Collins (02/29/2020)
Kimberly Preston is the bomb. Thanks for helping me!nnOther than that, the online banking needs some work.
matthew moss (11/08/2019)
Ever since the swap over from St Helens credit Union to inroads this place is trash now. I've been using this credit Union for close to twenty years now, and there's so many things that are going wrong with it. now that I'm a small business owner I have to re-establish the connection to this institution with my quickbooks all of the time, they screw up all the time, they just need to go back to what used to work. if it weren't so difficult to pick up and move all my accounts to another institution I would be doing it in a very expeditious manner.
Josey Gillette (10/23/2019)
I only Rate this place a 5 because of the sweetest teller that always treats me like family every time I go in. Thank you Payton For always going above and beyond ❤ufe0f
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