Wrench On the Run

I'm pretty conservative with my praise – generally don’t take the time to comment unless I’ve been truly impressed (one way or the other). In this case, I take the time because they deserve 10 out of 5 stars:nnThe alternator in my husband's Tundra quit, stranding him on the side of the freeway in rush hour. Eric Trommlitz, Owner/Operator-Wrench on the Run, happened to be behind him, pulling over to lend a hand. He figured out it was the alternator and towed the truck for practically nothing, all the way to a Home Depot parking lot close to our house (about 10 miles, 30 min. in rush hr. traffic). My husband had to order an alternator from an auto supply store - took 3 days to ship. After calling shops around Portland and Beaverton/Hillsboro for quotes (as high as $500+ for tow & labor), he called Eric at Wrench on the Run, who quoted him substantially less than the average auto mechanic in Portland (we're in Hillsboro). Eric met him at Home Depot where the truck was parked early on a Saturday morning. Eric knew right away the alternator we’d waited 3 days to get was the wrong one for our truck. The proper alternator was found locally, my husband ran out to pick it up (and picked up a new battery & cables, too). The whole time he was gone, Wrench on the Run waited....OFF THE CLOCK. When my husband returned with the parts, it took Eric only 30 minutes to exchange the alternator and replace the battery & cables. The bill was so low that we added 25% - just because it seemed fairer to us, and was STILL ridiculously low. Because of the parts mess-up, Eric was there the entire morning, charged for none of the waiting time, and did a perfect swap/install in no time.nnWe are very, very impressed with the work done and we saved significant money in the bargain. My '06 Rubicon (MY baby) needs new brakes and a #$%^&* catalytic converter (grrrr). I wouldn’t think of using anyone else.nnDo yourself a favor and give Wrench on the Run a holler. You'll save a ton of money, the work will be done perfectly, and HE'LL come to YOU!