MonAlyssa Italian Restaurant & Pizzeria

I REALLY like this restaurant. Once, years ago, my mother and I stumbled upon it on a random whim. We were going to get a slice of pizza but were asked if we wanted to eat at the restaurant instead, which we couldn’t readily see but were brought back into and greeted by an intimate space with someone playing music, and the food was excellent to boot!nnYears later, about a week ago, I order a lot of food. A lovely young lady answered the phone, took money off my credit card, and offered to bring it to the car since they offered curb side. The food was so good again that we were going to order pizza to try tonight, but the young man on the phone was pretty rude. He told me they weren’t offering curbside anymore. I asked since when, since I’d gotten it literally four days ago. He said about three or four months now—really, during the pandemic, and while the numbers are starting to spike again?? I was going to go with it but while ordering he just had such an attitude that I decided to go elsewhere.nnGreat restaurants like this should either be careful who they hire, or be careful how they treat and train their employees, because this one lost them business.nnFood: 5 starsnService today: made it go down to 3

I used to love love, love their veal saltimbocca! However, whenever I brag about their food to guests & they order a seafood dish with a preference -- like pasta on the side -- they get minimal seafood over a ton of pasta for nearly $40. It's happened since before the pandemic but has gotten worse. I understand everyone is having difficulties & perhaps we aren't appreciating them enough, but many such establishments don't seem to care about customer satisfaction anymore. We understand they're just trying to get by like everyone else, but it's not fun for customers either when we don't get what we ordered plus an outrageous delivery or service charge from Slice or other such services.

Outdoor seating with fireplace. Food was A+. Recommend Butter Squash Soup -- Creamy and Smooth; Mussels Marianas -- the garlic rich sauce excellent. Price was reasonable.

My nephew and I went for dinner this summer-he is on crutches and we were seated immediately-the food was excellent-and the servers were so attentive. We left with leftovers because the portions were so large-and enjoyed them for lunch the next day-5 stars!

Ordered food from here last night. Very good pizza, huge slices, and nice staff. There was a small mistake with one of the pasta dishes, but the owner immediately rectified it. I have a deep appreciation for people who understand customer service and know how to run a business.