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All American Ford in Point Pleasant

3306 Bridge Ave, Point Pleasant, NJ 08742, USA

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Detailed Information

Place Types Car dealer
Address 3306 Bridge Ave, Point Pleasant, NJ 08742, USA
Coordinate 40.080308,-74.088658
Website https://www.allamericanfordinpointpleasant.com/
Rating 4.5
Compound Code 3WJ6+4G Point Pleasant, NJ, USA

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Reviews

Alicia Jensen (10/30/2020)

No just no. Do not go here. These people are not nice or friendly at all. Not to mention the place could use some updating. I got my lease here 3 years ago and had a fabulous experience. Everyone was nice and friendly and I left happy. Fast forward 3 years later and what a completely different experience. The sales person was nice but not a sale person at all which I guess that was a good thing. The sales manager did not want to haggle or work with us at all. He was not nice, not friendly, and looked miserable to be honest. You think since I'm a returning customer they would have been a little nicer or willing to work with me but no. Do yourself a favor and go somewhere else. I don't know maybe they have been selling so many cars they don't need my sale? If they treat returning customers like this I can only imagine how they treat new customers.

Thomas Harris (10/16/2020)

I own a 2014 e 250 van that had transmission problems , I call all American and talked the the service manager and he quoted me $2300 for rebuild and $3700 for a Ford rebuild , I explained to him I had just had $6000 worth of work done on another one of our company trucks and asked him if he could give me a better price and he assured me he would do his best, Mat call me the next day and sad Mr Harris we have two ways we can do this it’s going to be $2700 for rebuild no warranty only the parts they install or $3500 for a three year warranty, I told Mat do the $3500 job thanks , when I went to pick the truck up two days later the price was $5500 I payed all American Ford , BUT WOULD NEVER RECOMMEND THEM TO ANYONE, this was my worst dealings with a car dealership in my 40 years in business, STAY AWAY NOT EVEN A CALL FROM MANAGEMENT.

T H (10/28/2020)

This dealership is great! My car had a problem with the electric power steering module. I got it towed to All American Ford as per a recommendation and I’m glad I did! From the start, I worked with Matt in service who was phenomenal. He took the time to always give me a call and keep me updated while my car was getting fixed. (I was also able to get a loaner car during this time from them) I have an extended warranty on my car and without me even mentioning it, they honored it right away! Also, while fixing my car, they found an oil leak. Instead of making me come back, they fixed that right away as well so I didn’t have to pay two separate deductibles on my warranty. Everybody was friendly and very attentive and I honestly couldn’t be happier with my experience at this dealership!

Bryan W (10/27/2020)

My problem was with motor trend sales department. It had nothing to do with service, it was sales. The sale transaction was fine but when I had issues with the car they didn't want to know anything. The manager chuck told me you bought a 10yr old car and what did I expect. Now a manager tim was supposed to contact me for two days and I still haven't heard from him. They love to sell cars but it ends there. Horrible. Wont go back

Helga Brannick (08/19/2020)

I have been using All American in Pt. Plsnt. for about 4 years now. They used to have superior customer service and reliability. Over the years it has waned. My recent experience with them was my worst. I will not return to the company anymore. I have really given many chances. I hope management takes a close look.

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