Papouli's Brick Oven Pizza

I've have had food from this place before at other people's houses - good food.nOrdered from our home for the first time tonight at 5:15PM for delivery. Simple order of 2 sandwiches, and 2 apps. Was told delivery was an hour. I called to follow up at 6:15 to check the status.. was told it's coming out of the kitchen soon and will be put for delivery. At 6:50 the wrong order arrived. Sandwich was turned into a pizza which was double the price. Upon calling I was told send it back and they will send out the correct sandwich only it would take quite a bit of time because they were very very busy. The driver left with payment in full plus a tip and took the pizza back!!! I called back again realizing I paid for the pizza asking for either my money to be refunded or the pizza be returned. 10 minutes later the overcooked - unedible Pizza returned to my front door with an apologetic delivery man. I called for the last time asking for a manager and was connected to a very young unqualified individual who had no solution-no compensation for the error and no replacement on the way to my home. With hungry people to feed - I had no choice to other than to put out the cold Pizza. .. the whole ordeal was a nightmare and no one from Papouli's could care enough to reach back out to me to genuinely apologize for their error.nTo the manager of this establishment - you have too much competition in town to NOT stand by your service. This order was a waste of my money and my time and you have lost a customer for sure. Bad business!

A preferred spot for tasty Pizza. Food with real quality ingredients. Staff treated us so nice. Like a restaurant in Washington I loved.

We order here multiple times a week as I am a chef and last thing I wanna do is cook when I get home. Last 2 nights we had the pasta fagioli and it was outstanding one of the best i have had in many years. I woke up thinking about it so I ordered it tonight again.

Outstanding place for pizza. dropped in on tues. the bill was fair. they have a lot of positive reviews for a reason.

Omg!!! I ordered the Sicilian pizza, DELICIOUS!!! The wings were also GREAT!nI will definitely be ordering again!!!ud83dude0dud83dude0dud83dude0d