Vial Fotheringham LLP

This is a new location for R.O.I. Financial. I love the space. It is big and there are lots of opportunities for other things, lessons, conferences, big events.

If I could give this company zero stars I would. They are a predator collections law firm. I had a bill go to them for $570.00. I was informed on Friday 2/7/2020 that it was sent to them and I immediately called them and spoke to an employee. I informed this employee that I would be able to pay the amount in full on Monday (yesterday) 2/10/20 IF my taxes came in. I then asked for the balance. At that time she tried to tell me that I owed them over $2000. When I stopped her and said that there was no way I owed that and that I was informed by the original biller that the balance was $570 she acted surprised and asked to put me on hold. I should have taken this as the first sign that this company was not honorable. When she got back on the phone she informed me that the balance was $720.00 which included attorneys fees for filing they had done. $150 over what I originally owed. When I objected to this she informed me that any money I paid to them would go toward their fees first and then I would still owe a balance to the original biller that they would continue to collect on. I resigned myself to paying the extra because I had gotten myself into this mess. Unfortunately my taxes did not come in and still have not come in. I received a voicemail from the same employee today 2/11/20, one day after I said I MIGHT be able to pay. I returned the call and figured they were just calling for an update. I told the rep that my taxes had not come in yet and planned to still pay the balance in full upon their receipt. I then asked what the balance was again just to verify what I had planned to pay. I was informed that my balance due was $1220.00. I stopped the employee and stated that could not be correct because it was just $720.00 three days earlier. She stated because payment was not received they moved forward with filing additional court papers which cost an additional $500.00. I informed her that I had stated that I would pay once my income taxes came in and she stated that they took that as a promise to pay and when that was not done they moved forward. ONE DAY AFTER is all it took them to charge me $500.00. I was also informed that I would continue to accrue fees for any time spent on the phone with me, any time they spent on the phone or communicating with info about my account to the original biller, and processing any payments received on my account. Basically I am now stuck in an unending cycle unless I can pay the balance in full right now. I did speak to the original biller about this situation and they were unaware of the underhanded dealing of this company and have decided that they will have to look into weather they want to continue business with them. Be careful in dealing with this company and pay them as fast as you can and above all do not give them specific dates of pay.