Shell

Waited over 5 minutes to have my fuel pump unhooked and the gas attendant blatantly ignored me. I had to flag him down and he called me impatient and started yelling at me!! He said I could unhook it himself but I didn’t know that, I thought it was illegal to touch the pumps for any reason. I don’t know what I did to this guy but he has some anger problems and I’m not a jerk for this, time is money and I have other things to do.

If I could give a zero, I would. Rudest gas attendant I have ever encountered. Last time I checked, good customer service doesn't involve yelling obscenities at a customer for asking a question. Just take the extra five seconds and hit the next station down the road, they were very polite.

i start this review out at 1 start because that's the lowest i can rate to write a review. Lets start off by i understand with the pandemic happening and the laws of wearing a mask. i understand. But i like many other people cannot wear a mask and there are places who accomedate per law and i thank you for that. So to begin i had shopped here earlier in the day and was aloud in without any issues because he store was empty. longest story short i was verbally attacked for (his claims refusal to wear a mask) when i clearly stated i could not and i would wait for the store to be empty of all other customers. i was continusly attacked stating i was no better than anyone else and that it wasnt fair for other people to have to wait on me in the hot blistering sun to finish shopping ( it was 8pm by the way). And when i couldnt take his verbal attacks any longer with only 1 customer being checked out at the register i hurried, ran in got my stuff to hurry and check out (with no one else having issues with me not wearing a mask) the worker followed me in and came at me again infront of his coworker and another customer who clearly didnt have an issue with me running in to grab a soda. I really wanted to get out of there i have never had this happen to me. it was so violating as though i had commitetted a crime and then to top it off the worker decided to call the cops on me(no cops showed up) but this was just the worste expierence i have ever had. from a gas attendant (yes i said gas attendant) i didnt even park at the pumps i parked infront of the store and this worker decided to take apon himself to walk away from other customers to have this incident turn into what it did. I need to express that not all jacksons workers at this establishment are bad there are actually a few good ones.( the cashier involved in the incident kept a cool head and tried to de esculate the hostile behavior of his coworker). just be careful

The two girls they have working here are so sweet.nTheyve always had the nicest customer service, which I’ve never really gotten from someone pumping gas. I think the girls name is Azusa? I’m not sure

Slowest service I've ever received at a gas pump, clerks inside were too distracted with each other to do their job and sell me beverages, gas attendant was unnecessarily curt. Easily the second worst experience I've had at a gas station.