Desimone Auto Group

Amazing service. Quick Service. Great Price.nIf you need work done, go here!!!nI got exactly what I came for quickly and for a good price. Same day service with a smile.

Avoid at all costs. It took them a week past the estimate to complete my car. When I went to pick it up half the work they were paid to do had not been done. There was body work that was completely neglected. They were supposed to replace a few wheels and they just polished the damaged ones. They were supposed to replace siding on one side of the car and instead they just ripped the siding off the other side to make it match. They promised to fix everything they had not done but upon returning they had not and still tried to pass off damaged parts as new. It has been a month and the paint they did put on the car is already peeling. They're actually criminals. My experience made me angry enough to seek legal action. This place should be shut down.

Not happy at all... got a great quote but the service is the worst. Planned a date for my car to have 2 strips spayed plus a dent on the back panel. Was informed the it will take approx 3 days . When I Brought my car in was told a different story now it will be a week. I then noticed after that for 2 days my car was just moved obviously to get to another car as I have the T mobile app on my phone . Called a week later for an update was told that the work had just started and that they were in a great time frame ,while at the same time my hubby on the line with another person who told him that no work had been done yet ...smh They don’t call you with any updates you have to call them, numerous times and then the phone will just keep ringing. I will keep you updated as how good the work is as this is not an insurance claim .

Love these guys! They know how to treat the customer. Extremely fair and honest (dont hear that too much about dealerships And auto-shops). They go above and beyond. Highly recommend

communication was terrible from the start. Had to call multiple times every day nobody would call back had to go down in person to see about progress they told me they were waiting on parts. Picked up my car there was overspray all over my car. Damage that was supposed to be fixed was never done. Found new parts in the inside my glove box where there was change taken and a laptop from the back trunk. They never put the letters tellaride back on my front hood. They put the old broken brackets and parts on my car instead of new ones.A couple other problems. I know this sounds unbelievable I would not believe it myself but here's some photos. I was wondering why I was rushed to pay first before looking over my vehicle. had to pay first then they brought my vehicle outside to me. My insurance company also called them and they did not have much to say. Now I have to take my vehicle to another shop and have them fix all the stuff they did not do. by the way there was a small area where the paint was already peeling. Also a couple other issues. Obviously they did not have any quality control to look over my vehicle before it was brought out to me how the person who brought it out to me did not see all the stuff. We'll keep everybody posted.I keep remembering more things to post they also got overspray on the inside of my headlights and told me to take it to a Kia dealership and ask for warranty to replace them LOL I am very sad extremely sad and disappointed with this company. This is not a personal or slander this is all the truth I had a friend with me. have many more pictures. Insurance company told me after I have repairs completed anything left over to send to DeSimone. The one thing that did look very good and well done was the windshield.