FreshDirect

I have been a member since the beginning and over the past few years while the quality of the food in terms of the suppliers is less varied it is good and fresh. However, all of this is wrecked by the delivery process. Orders are delivered hours after the original time, trucks supposedly refrigerated do not keep the prepared food or perishables properly frozen or cold. Today, my delivery has still not arrived and it was due between 11 and 1. It is now almost 3 and the notification of the delay came by robocall at 2:18. I was just informed that it might not arrive before 3:30. I need some of the non food items but if the perishables are defrosted or not cold will have to throw them out. It is sad to see what was great be increasingly providing terrible service and putting its patrons at risk if the order and fresh food. They need to change their name.

I have never shopped at this store in person, or prior to this experience. Just received my very first delivery order, and I’m very impressed. The driver was professional & listened to instructions. It arrived in a nice canvas tote bag with everything packaged neatly inside. All products were fresh & our order even arrived 6 hours early!! Great experience, will def be ordering again soon!

Delivery at the wrong address and yogurts crushed in the bags. We'll try something else next time. We are done with Fresh Direct. No, thanks.

It's very convenient and deliveries are delivered as expected. You will be very happy you broke up with your usual supermarket everything is fresh right along with the convenience. If have not tried I suggest you do so!!!!!

I love the fresh foods nice clean place!