Map
Detailed Information
- Place Types Atm
- Address 21900 Willamette Dr #204, West Linn, OR 97068, USA
- Coordinate 45.3670857,-122.6132559
- Website https://www.advantiscu.org/about/west-linn-branch?utm_source=GM
- Rating Unknown
- Compound Code 998P+RM West Linn, OR, USA
Photos
Reviews
I've been with Advantis credit union for 10+ years. I currently also bank with Chase and US Bank. Hands down I put Advantis credit union at the top of the list. I personally work primarily now with the West Linn branch and the staff goes above and beyond. I have been helped by Sky, Emily, Diane, Jason, Devin, David. I have 7 checking accounts but my favorite is the fusion checking. I don't think any other bank or credit union offers 1.75% interest but with Advantis fusion they do. I read a few reviews about their online banking and mobile app not working properly and that WAS true, but I have not had any issues with either for months. Matter of fact there was a recent update the app and I LOVE it. The customer experience I received from the big banks I utilize pales in comparison to the service I've experienced with Advantis.
Every time I visit the bank I receive a very cordial attention . I always get the help I need. I recommend it.
I’ve had an account there since I was 16 and I love it! They’re all so friendly, and seem to know what they’re doing. I’ve only had one issue with my account and it was fixed and addressed immediately, which I greatly appreciate. 10/10 recommend to anyone looking for a new bank!
Highly recommend Advantis! Went in to this branch to make a wire transfer, deposit some cash, and ask about bond redemption. Everyone was very friendly/conversational and willing to help me and although they don't cash bonds, they were very helpful in providing the necessary paperwork and helping me work through it. I've also had many other good experiences with the CU. The call reps during business hours have been awesome and very helpful. My online messages get responded to within 24 hours with answers or resolutions, and the website is intuitive to me and has all the information I need.
I am not so impress with their enthusiasm for new members. I went to open an account and waited a long time only to leave the branch without an account. The gentleman that talked to me (I think was the manager) was courteous, but the person opening the accounts wasn't so concern or even acknowledged my presence. The branch had two tellers, they were not able to help and just looked at their computer screens the whole time.nMaybe that is the sign that I should take my business somewhere else.
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