Hyundai City

Friendly & kid friendly waiting area, it’s a dealership & I’m a female, so expect to dish out some dough on things you didn’t even know was wrong. ...but because it’s my car’s dealership I feel comfortable that the job is done right. My Car is my rock to independence, so I baby it.

Hello All,nnThank you so much for the great service and quality work that you and the team at Hyundai do for your customers. Keep doing what you’re doing.nI’m especially happy that I can now set my alarm without waking the whole Neighborhood. Sometimes it’s just the little things that can make you happy.nThank you again for the great service! You guys ROCK!nnKeep up the good work!nnRay Wiggins.

I have purchased/leased 3 cars from Hyundai City, and I return because they have always provided me with reasonably priced, brand new cars that I love. The service, attention to detail and wonderful incentives have matched no other dealership in my experience and I will return again for my next ride!

I bought my car 2.5 months ago. While the initial process was less painful then most, the interactions AFTER are awful. Details are below, but what it boils down to: great place, great service, don't shop with Fred S.nnFirst off, the finance manager - I think her name was Lauren- was AMAZING. If I were just rating her, it would be 5 stars. She was kind, diligent, but made me feel valued.nnMy sales rep (Fred S.) seemed great at first, and I would have recommended him to everyone. But honestly, he lost this dealership their 5 star rating.nnAfter I got my car, there were some issues - my cigarette lighters weren't working (no big deal, blown fuse, and fixed by the service department), the residual on my Nissan lease that was supposedly paid off during our deal never went through (so I was charged for two months!). I also left a CD in my old car.nnI reached out to Fred, and he ignored 90% of my emails unless I included the sales manager on the email. He did not follow up to make sure my Nissan lease was paid off. I had to email multiple times to even get proof that they paid it off to pass along to Nissan.nnHe promised to email me as soon as my plates and registration came in, but he didn't. I had to figure it out myself. He promised me he had his CD for me, but now refuses to answer emails and give it back. I was there today for a service appointment and emailed asking him to leave my CD at the sales desk so I could pick it up. No response, and no follow through. So I guess I'm out my CD too, even after being promised he'd hold it for me. I have no idea, because he now refuses to respond to emails. PLEASE. SEEK ANOTHER SALES REP!

Tony at Hyundai City Service is the best. He kept me informed on the status of my car. I came in for an oil change and I had an issue with my gear shift, being extremely tight. Service found the problem fixed it, the best news it was covered under warranty! My car works so much better now!! Thank you Hyundai City Service!