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Commercial Tire

3415 10th St, Baker City, OR 97814, USA

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Detailed Information

Place Types Car repair
Address 3415 10th St, Baker City, OR 97814, USA
Coordinate 44.790306,-117.841772
Website http://www.commercialtire.com/locations/mode/2/3415-10th-st-bak
Rating 4.3
Compound Code Q5R5+47 Baker City, OR, USA

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Reviews

Janice Graves (09/20/2020)

Customers should never be ignored. I went in to pick something up, 2 people at the counter. One entering invoices into their computer, looked up at me, went right back to the computer. He, G, knew the other person was on the phone with a customer, still, he chose to ignore me. She, A, though she was on the phone, could have acknowledged me with something as small as holding up one finger, the 'one moment please' gesture that any competent customer service employee knows, and uses regularly when unable to greet someone vocally.nnNeither of them chose to acknowledge my presence, until A finished with the phone call. My item was retrieved and when getting ready to pay, I was asked for not just my name, that is understandable, they want to see if I have been a customer there before. I had not, and I will not be one again in the future. As well as my name, she asked for my address, my phone number and my email address. Is this commonplace now? I truly felt as if I did not give the information, I would not have been picking up and paying for the item I was asked to pick up. A customer should be asked if they would like to give their personal information, not be made to feel as if they have to give it.

Michelle Hickey (07/23/2020)

The manager of this store, James Free, is amazing! Baker City, you truly have a gem of a man there! After a long day of truck issues and being stranded on the side of the freeway ALL day, James was an angel to save the day. After being rescued, and heading home, about 8:30 pm just outside of Baker City, the tire on my trailer blew. I called the after hours roadside service and limped the trailer into the shop there and waited for a call back. Meanwhile, James just happened to be driving by. He stopped to see what was up when he saw us sitting there. He went right to work finding the tire we needed, and replaced not one, but two tires on my trailer without hesitation! He had me cancel the after hours call, which saved me tremendously! THANK YOU JAMES FOR COMING TO THE RESCUE! Baker City, if you have vehicle service needs, your local Commercial tire is the place to go! No doubt James and his team will treat you right!

Adam E (fynflood) (09/12/2020)

Super nice people. I stopped in in the middle of a road trip and Carl got me taken care of despite how busy they were. They left me feeling a lot safer for the rest of my travels.

Kay Clark (08/19/2020)

Always friendly service! Prompt and efficient.

Jermey Harley (09/16/2020)

This store has poor service. Had one of our trucks in there to have 4 drives tires put on took them over 2hrs to mount cause they had only one person that was doing the job while everyone else did nothing to help move this a long. Poor management. Don't stop here unless you want to loose half a day or more. Your time means nothing to them

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