Dave's Automotive

I wanted an estimate for repairs to my car. The total amount was a bit much for me to take at this point as I am not made of money. Their rep (I think his name was Jason) strong armed me and used high pressure sales tactics to justify the cost. I'm not bent about that, that's what garages do. However, before I was going to surrender a significant chunk of my savings I needed to do my due diligence as a consumer and weigh all my options. After doing that, I felt that while I was going to put myself under tremendous financial pressure to get my car fixed, I felt I could navigate the rough waters. So I contacted Jason as I felt their shop was the best option in Fallon. I gave him the green light, and told him I wanted to schedule an appointment. He told me he was busy and would call me back. That call never came (2nd time I had issues getting a call back from that shop). So either this shop hates money, or they hate working on cars. They wanted to throw their weight around and talk a big game when I was in their office, nowhere to be heard from once I actually offered them the work! I guess they must have a million customers here in Fallon, because they dont seem to want my money. And at this point it's too late, if I'm going to have to shell out big bucks to get my car fixed, I'll take it to a shop that actually returns phone calls and wants to make money.

Service was good and prices were fair. I and the kids went in for an oil change and were surprised at the end of our service to find gifts in our car. Dave's had left us fortune cookie boxes that had fortune cookies and discounts we could use on our next visit. Our experience was enjoyable and we will be returning.

Sometimes it is difficult to find a good mechanic to work on your car or truck.Someone who has the knowledge and ability to do the work correctly.Someone that will do it for a fair price,and treat you with respect and courtesy. Dave's Automotive Group is all this! After finding Dave's,I would not consider going anywhere else.Give them a try,I think you will agree, they are the best!!

I have used Dave's for several years and am quite satisfied with their automotive service, customer service and quality of work. I appreciate the pick up and drop off service which is included. I have recommended them to friends who are also happy with their service.

I cannot rate this business because there is not a means to enter a negative. I was driving to Southern California and wanted to get a front end alignment before I made the trip. Dave's was the only company that was not busy and could take me the day after I called - should have been a clue. They called and said I would need an idler arm before they could do the alignment. The original estimate for the alignment was 89.99. the Idler arm was quoted at 79.99 and labor to install at 200.00. I picked my car up and made the trip. They charged me for the alignment PLUS $13.50 for HazMat/Suppl which I was informed was for hydraulic fluid in the lift and "cleaning supplies" none of which was initially mentioned. I purchased the OEM recommended idler arm for less than half what Dave's quoted me and installed it myself in 45 minutes - without a lift! Seriously doubt they have a mechanic in their shop worth more than 200.00 an hour. If you have to wait for another shop to have time for you, WAIT!!!!